RV Wife. Junior Member. **** accepted the bid and said that if the contractor needed to submit additional charges, he would accept that. There's a fuse on the back of the radio. I had leaking from the air conditioner 2 days after buying the motorhome and my first rain storm. Had independently inspected by three different independent repair facilities all who stated this was of abnormal size and does affect integrity of roof which THOR, came back with it's normal. ft. Floorplan - 2017 Thor Motor Coach Four Winds 26B, Our salesman Rudy, along with your whole staff was outstanding. Number Of Televisions. THOR AXXERA RADIO.not working??? ************************* (Thor Motor Coach CSR) worked with us thru March of 2022 trying to get these issues resolved. Anyone know exactly where the fuse may . We have many issues with the flooring, as well as a heating breech that causes the flooring to ****** when the furnace comes on. Thor Motor Coach. 2020 Thor Motor Coach Four Winds 22E for sale - Salem, NH in fuel costs), then **** will kindly deduct the $2,000. **** had the capability to immediately repair TODAY with all ************* and staff to resolve issue but **** wants me as a customer to relocated the vehicle 108 miles to another dealer to repair at a lower cost. **** from **** contacted ****************** by phone on Tuesday, November 8th, at 2:18pm advising ****************** that in about an hour, I could get with ******* **** about making arrangements to get the vehicle. Your luxury Mercedes Sprinter motorhomes. Integrity and transparency still mean something to me being in the automotive repair business, if you make a promise and truly want to fulfill the promise of backing up your product, stand by it. "I called the retail customer and discussed their frustrations with the jumps/hoops back and forth between ******************** they've experienced with a fuel line concern they are having. 2 tables that convert into beds. Can hitch up to 8,000 lbs. What have you tried so far? We purchased an expensive coach manufactured by Thor Motor *** with MANY issues and defects. Front radio not working. Complete this form and we'll contact you with our wholesale price. TV in the bedroom and living room and in one it has space provided in the dining/Kitchen area for another TV. Used 2022 Thor Motor Coach Delano Sprinter 24TT Motor Home Class C See details. UPDATE FROM ******* ***** (Thursday, November 16th, 3:15pm) - AUTHORIZED THOR WARRANTY AND PLACE OF PURCHASE OF THE VEHICLE: ********************** vehicle was taken from *******, ** on Tuesday, November 8th to ******* ***** of ******* in ****, ** on Wednesday, November 9th. ** Day 2 we tried using the microwave again. New 2023 Thor Motor Coach Miramar 35.2 in Palm Bay, FL at Giant Recreation World - Call us now (321) 541-2205 for more information about this Stock #4A575 Subject Line: 2020 ************ **** VIN ***************** To Whom It May ********** are writing today to ask Thor Motorcoach (TMC) for their help and support on honoring a request for out of warranty support. See you down the, powered by Interact RV Dealer Website Design, 15' Power Two Stage Armless w/Integrated LED Lighting, Mercedes-Benz Sprinter - 3.0L V6 188HP 325 lb-ft Torque, Mercedes-Benz safety package includes: Active Braking Assist, Attention assist, Active lane keeping assist, Wet wiper system, Distance Regulator Distronic Plus, Electric Stabilizing System (Standard 24FB, 24TT; Optional 24RW), Automatic Leveling Jacks with Touchpad Controls IPO Electric Rear Jacks (Optional 24FB, 24TT; N/A 24RW), Automatic Leveling Jacks with Touchpad Controls (Optional 24RW; N/A 24FB, 24TT), Welded Tubular Aluminum Roof and Sidewall Cage Construction, Vacu-Bond Laminated Roof, Walls and Floors with Foam Insulation, Fiberglass Front Cap with Skylight and Interior Power Shade, Full-Body Paint Package with Gel Coated Sidewalls, Invisible Front Paint Protection, Two Stage Armless Power Patio Awning with Integrated LED Lighting in Awning Arms, Mercedes-Benz 10.25 in. "Out of warranty" is a slap in the face being that the issue was reported months into ownership and shows me ****'s warranty policies and procedures are clear as mud as well as down right deceitful to their customers. 1 of 26. TMC was only aware of the roof issue, we will be more than happy to review any warranty claims. If you are still unsure on how to properly operate any appliance or feature addressed by the video recording or documentation, please consult with your local selling dealership or contact Thor Motor Coach, Inc. directly.All content on this webpage is published by Thor Motor Coach, Inc., including but not limited to, all text, documents, photographs, graphics, audio and video is copyrighted by Thor Motor Coach, Inc. All Rights Reserved. This is an independent, unofficial site. We have spent countless dollars and hours as well as travel time in dealing with this. This is an independent, unofficial site. Seamless Roof has bubbles. Our motorhome has been in the shop at la mesa for 71/2 months. The 10 Best Spring Break Destinations For RVers, What You Should Know About RV Towing Insurance, 4 Embarrassing Things We Did As New RVers. All warranty info is typically reserved for new units and is subject to specific terms and conditions. Purchased a New Thor Motorhome ( ******* Branded 23CM) in July of 21' (2022 model year), a month after purchase noticed a larger then normal bubble in the roof coming off a roof vent, reported to selling dealer and repair was declined by ****. All Advertised Prices Expire daily at Midnight. Have driven unit less then 250 miles since purchase. I can only speak to the radio wiring in my coach. Built-In Skylight. He moved to a new position. RV.Net Open Roads Forum: Thor Freedom elite axxera can radio not working. We have a 2017 Thor motor home with a radio installed backup camera. 33 complaints closed in the last 12 months. To respond to their "normal" claim I've had four different trusted independent repair people look at it, all of which tell me the roof should be replaced wherein soft spots are being created potentially due to moisture. Brought the coach home. Motorhomes that are built using an automotive van featuring a functional kitchen, bedroom, and living space; also referred to as camper vans. There is a rear bedroom with a privacy curtain, a rear bath for convenience, and sleeping space for seven, plus much more!Step inside and find a 68" jackknife sofa to the right of the entry door. Working at Thor Motor Coach | Glassdoor As of today, the coach has only ***** miles on the coach. The cab-over bunk provides additional sleeping space, and you'll enjoy the flip-up queen bed in the bedroom, along with a 32" TV. The repairman found that the slide on the motorhome was installed incorrectly its off 1/2 in. Now we have two new bids one for $4,500.00 from a subcontractor. After countless emails and calls to *********************, we never heard from him again. Took a good 2 hours drive and they are still dead. 15,0000miles Specs: Ford E350 . One last thing, as ******* has stated in previous emails, we can take the coach all the way to ******* at our expense (probably at least $2,000. We need this rv fixed asap. In addition, **** and ****** refused to allow me to speak to someone with higher authority or a supervisor. You'll find a large closet that can be used for clothes, food, or miscellaneous camp gear, plus there are overhead compartments for even more storage. ****************** and his family appreciates your prompt and accurate response on this BBB complaint and getting this vehicle issue resolved in a quick and timely manner, no matter who will be performing the repairs. How can **** choose to refuse to fix this chronic and widespread issue? Whether you travel to see family or to explore new places, this coach offers a flexible living space that doubles as a bedroom with a privacy curtain. I cant say at this time Im 100% satisfied until I get the estimates and we see what Thor Motor Coach will end up covering under their good will gesture. Add distilled water only. Contact Us. Stock Number {stockNumber} {priceLabel} {msrp} {salePriceLabel} {saleprice}. The pivotal combination of large Class A amenities with more power than a typical Class B RV. It is our understanding that ********************************* has been in communication and has notified you we stand behind our previous offer, see below. We are currently waiting on pictures and an estimate from the service center to determine how to proceed. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. At this time Im satisfied that they Thor Motor Coach has reached out. New 2023 Thor Motor Coach Four Winds 31WV Motor Home Class C The dealers in my area state that they dont even know what a ********* is and dont work on them. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. We also felt that ************************* bid was very low considering ******* ***** wanted $7,500.00 to do the job correctly, which **** rejected. We have acted in good faith throughout this entire ordeal. The swivel captain's seats can become a part of the living area once you're parked, and your guests can sit at the 76" Dream Dinette with footrests. 40,000 miles. Make Offer. Choose from over 120 floor plans uniquely designed for every camper's lifestyle - from the weekender to the full-time RV family. We have contacted the customer to investigate the root cause of the concern. Step inside and find a 68" jackknife sofa to the right of the entry door. can discuss the resolution. I left my parking lights on overnight, and it killed the car and house batteries. Apologized for the frustrating direction advised from Thor Motor Coach, was informed the coach is currently at *************************. Thor Motor Coach Overview Website: www.thormotorcoach.com Headquarters: Elkhart, IN Size: 1001 to 5000 Employees Founded: 2010 Type: Company - Public Industry: Transportation Equipment Manufacturing Revenue: $100 to $500 million (USD) Competitors: Unknown New to RVing? good-will offer. Our BIGGEST Class C is HERE!! However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. These issues are ongoing, not new. Class A Among the largest motorhomes, featuring the amenities of home for full-time life on the road. Across from the bed there is even a place for an optional 32" LED TV. **** has not acted in good faith, as the documentation will show. We believe that **** reps know full well that their "goodwill offer" can in no way cover the labor costs to fix the issues with our coach. The video is for demonstrative purposes only and is intended to be used in conjunction with reading the written Owner's Manual. Not just one but every single seat in the coach. Seal leaks and causes extreme noise when driven at highway speeds. After no word or information on the status of the vehicle in ******* on Monday, November 7th, from Thor or ****, ****************** made a phone call to ******* **** on Tuesday, November 8th at 9:23am to learn and to his surprise that arrangements had been made on the payment to **** from Thor, on Monday, November 7th! Had **** acted in good faith when the coach sat at ******* ***** for nearly a year, this would all be behind us. The attached scans of the countless emails we have from Thor show the issues were all reported while under warranty. Your actual payments may vary. The elements cause the roof to expand and retract. Brand: Thor Motor Coach. Status: Answered. The process is on going as it's now at a second Thor dealership wherein I'm out a $350 cover ( MN winter, snow and ice covered, torn while removing) to un-earth and obtain information/evidence that should have been obtained at the first visit should this process have not been as convoluted as cashing out ***** stock. I have hundreds of emails relating to our continued attempts to get these issues resolved. Fortunately - thru experimenting and luck - I found the unlabelled button that turns it off -- it was bugging me.
