I purchased this POS from a Sears store and it failed three months in and has continued to fail. The refrigerator completely stopped cooling 1 year and 5 days after purchase. I then asked that they send someone out for no charge to "diagnose" and they would not, and didn't care that I PAID FOR THAT FEATURE!! My LG French Door Refrigerator is 3 years old. I am TOTALLY disappointed in Sears. Of course, the food all thawed and spoiled. Shop Kenmore. I gave Sears a call which they charged me $100 again to get their service tech evaluation on the refrigerator failure and they gave me an appointment a week out which turned into two weeks before a tech was able to see and repair the refrigerator. This will turn off the refrigerator's controls. It is now a beautiful piece of useless art sitting in our garage and we are out $560 for parts, food losses twice $350 and the $2000 to buy a new refrigerator that does not have an LG made compressor! First time repairman came out, he replaced the compressor and said the circuit board was not sending voltage to compressor. What about the 4-door models of the #Kenmore Elite (specifically, model # 795.72483.411). It will be several thousand dollars to replace them. called a local repair place, their tech showed up the next day and said "oh, Kenmore, i bet it is the LG compressor" and after he opened it up, he was right. Kenmore Elite Model 795 Ice Maker Not Working & Fridge Freezes Stay away from this brand. The company is willing to cover the part, but the labor over $400 is absurd; especially with the lost of food due to spoilage and the defrosting ice leaking on my hardwood floor into my basement ceiling. My repair guy told me there was a civil lawsuit going on. I bought a Kenmore Elite 12/04/2015 for $2,872.58. The unit was made by LG for Kenmore. My model has a diagnostics feature but when I called Sears to have them diagnose over the phone as it's stated in the manual, I was told "I'm sorry, but we are not offering that at this time" and it was going to be 150 for diagnostic and if I didn't have them repair it then I would lose the 150 but if I had them do repair the 150 would go towards labor and parts. They obviously know the problems, yet lie to their customers. Sears states we have to use their technician or the manufacturer warranty is null in void. He removed the drawer, used a hairdryer to melt the ice. According to the recall notice, LG has received 82 reports of incidents involving a condenser fan motor failure due to this problem, specifically described as condenser arcing and smoking. After resetting the circuit board, he said it start working and would take 24-48 hours. Sad that foreign made products are made so inferior. We purchased a Kenmore Elite 3 door bottom freezer in May 2017. Sears Tech came out charge $99 for the service call and changed compressors, stated they have design issues, I expect this to happen again. Would like to know what if anything is being done about this??? We have basic fridges 20-30 years old in the break rooms at work! I look in the Parts Diagrams model, in Internet, and the top door frame or door cover, is not available as a part, the door assemble have to be order. went to work the next morning, only to come home to water all over the floor from the ice melting in door. He passed away three years ago and now Im having to deal with the compressor going out on the Kenmore. Now Im seeing all of the class action lawsuits against LG for their garbage compressors. For labor. Then on Thanksgiving morning 3days later , opened up my fridge and it was warm and the freezer was just "cool". I need help. I called the automated system to schedule a technician to come to our home. They know they are faulty and should be replaced or repaired for free, I have a kenmore elite. I want a new one as well. Kenmore refrigerator class action over compressor defect dismissed. Due to the COVID -19 stay at home restrictions and social distancing measures in place the earliest an appointment for a tech visit is a week from now, 4/17/20. 1ST they sell a faulty product, then they send out a repair company of 3 they use that then orders the wrong part and yet I am the one still suffering thru the summer without. My refrigerator was produced in November 2018, purchased in 2019 and the compressor stopped working June 20, 2022. I sincerely believe that I deserve another brand refrigerator and refund for useless repairs due to a defect in this model compressor by LG. LG Refuses Kenmore Refrigerator Recall Despite Defect: Class Action Lawsuit | Top Class Actions . I called Sears and they said they have to fix everything it could be before they would replace compressor!! The compressor on my Sears Kenmore Elite which was purchased in October of 2015 stopped working about a month and a half ago! I said yes you said that last week. I am stating this as I was called to renew the warranty on the refrigerator and a couple of other appliances including the TV. Refrigerator stopped working over a week ago still waiting on Sears to replace compressor that is under warranty. LG Center sent two technicians (costly) that misdiagnose after 2nd trip never came back & don't want them back. of course lost a fridge full of food. 2015 Kenmore Elite Model 795.72483.410. How annoying for a $3000 refrigerator! In this article, the top 14 comes from brands: Kenmore, Enterpark only, ICEPURE, Mist, Tier1, APPLIANCEMATES, PUREPLUS, Kenmore Elite, MONKEMON which are reputable brands in the market. I discover that this KENMORE ELITE name, which I know and trust and buy for its quality and performance and durability/dependability , is just on the outside when its actually an LG. The repairman said they keep these replacement compressors in stock because so many LG compressors have failed. Both read 60' Fahrenheit. L G refrigerators with linear compressers are failing. . Due to covid there are very little refrigerators to choose from in the size I need and they are not immediately available. However, a technician never showed up. We call Sears to have a service person come out and make the repairs. We are still waiting for repair. I scheduled an appointment with Sears Home Repair, but the first available appointment was on July 18, 2022. We paid the service charge and then try to set up the repair date and that when we found out from the service provider they were not going to repair the refrigerator. Discussed are 9 Kenmore fridge 795 ice maker issues you can diagnose and troubleshoot at home: 1. When I explained where the warranty information came from, they said I had to call Kenmore. Kenmore Refrigerator Reviews Repairman says the linear compressor is failing. I had a repair person out and they said the compressor needs to be replaced and that is the cause of my refrigerator and freezer not cooling. I bought an Kenmore fridge from Sears January 2017 and by July 2019 I need a new fridge. Well he came back today and told us the wrong compressor was sent (wrong number on the compressor) and he would have to re-order the correct one and wouldn't be able to come back until 7/25/19. I am highly disturbed by this. If you are thinking of buying a new fridge, beware of these models for sure. Original review: Jan. 19, 2023. I freaked out and after much research and 100's of calls had a tech come out on 8/14. It is now doing it again for the 5th time and I do not want to pay for another service call. Why is My Kenmore Refrigerator Not Cooling? - Top Class Actions The ice maker has stopped producing ice and makes noise that doesn't sound normal. PRODUCT: Refrigerator - Maytag Corp. of Newton, Iowa, is recalling about 6,000 Kenmore Elite-brand TRIO model refrigerators for testing and replacement. Have photos. The repair service told them exactly what I said. I purchased my Kenmore Elite, Grab and Go, Side by Side, Stainless steel, Counter Depth, model 51683, refrigerator around 7/17/2017 and the compressor went out on around August 9, 2019. Will not ever buy anything from them again. In the past 2 years, we have had the refrigerator worked on twice, the oven worked on and the dishwasher! AVOID BUYING LG products. Thanks Debra Sapp. Bought a Kenmore elite in two months and it would cost me$800 to fix it. We are currently without and we called Sears thinking it might be a warranty repair. I have been actively using the fridge for 3 months. I SHOULDNT BE HAVING THESE KIND OF ISSUES. We purchased a Kenmore Elite Grab-N-Go refrigerator in November 2015. He suggested that I do not buy the LG and Samsung refrigerators and I agreed. Challenge is that the soonest the repair people can come is in 16 days! I would like to join the class action law suit against LG faulty compressors. It is the compressor. We called Sears and they will work on them, but we have to wait a month and a half for a repairman to come out. Replaced FF evaporated. This a very poorly made appliance from Korea and quality control from their production line is obviously not in place. I own a Kenmore refrigerator with an LG compressor, i have paid to have this replaced, LG has recalled this compressor. I called back explained everything once again and LG rep says they had to call repair service to verify what actually was the issue. I called Sears repairs, the soonest they could get a repair person out was November 17, 2022, almost a month wait. Fridge cost around $2,000. Step 4: Clean the Compressor. May 2018, I purchased a Kenmore Elite French Door Refrigerator with a lower freezer unit, model #795-74025412 (28 cu. They tell me there is no recall for this issue. I am totally disgusted with LG and Sears! Our refrigerator is 3 years old and they said fortunately the compressor is covered but labor is $650! Bought Kenmore Elite Model # 79551833412 from Sears Store. I still have no refrigerator. I bought a Kenmore Elite Trio in 2006. confirmed the compressor has to be replaced. ft. Checked consumer reports as well. After seeing the list of compliant this is what Sears & LG wants! Anything we can do about this? We contacted LG who said the compressed would be covered under warranty. Serial # 305KRZH1U677 We purchased this French door refrigerator from a local furniture store currently out of business in 2014. I call the warranty who sent out a part and told me a repairman would contact me. I purchased Kenmore elite refrigerator model # 75.73157.610 ,Jan.2017. Then in December the refrigerator broke and we contacted Sears who had an outside company come to fix it. Went through Samsung Class action on my Samsung now this refrigerator is junk too. I was not made aware of the recall and was told by the Salesperson when I bought it that it did not have a faulty Compressor. now take that same 1000 lbs and put it in a car. Kenmore 795.7105 Specs | Find My Specs Fast forward to January 28, when the parts arrived, the technician installed the new compressor. It was delivered on 9/10/2015 and the compressor has just died. LG model LFX29927ST. I have reported to Maryland States Attorney for consumers. Any suggestions? It took over an hour to get through only to speak to someone outside of the US and with a heavy accent whom I could not understand. Compressor went out made by LG! Aug 31, 2016 has just failed to cool on July 9th, 2019. Purchased 5/10/13, and we have had to go purchase another refrigerator. And freezer food is thawing fast what a piece of GARBAGE. I bought my kenmore refrigerator 3/2018, the compressor stopped working since last Friday 1/10/2020. I believe it should be. I spoke with the Sears Home Warranty Department, the customer service suggested that I should by the warranty for $49.95/month for technician to come out to diagnosis with no charge ( if I go a head with the repair) but I still have to pay for the repair which is sounds like $400 - $500. To the point where they don't believe anything I say. (about 2008). Now I'm reading about faulty compressors and other things. In March of 2016, a part failed that caused things in the fridge part to reeze and the freezer thawed. this refrigerator is less than 5 years of purchase. numbers located on the data plate inside the fresh food section of the refrigerator door: Kenmore Elite Trio . I guess the code it for the freezer a defrost sensor. What we got was a Sear what we got was a Sear's authorized service tech who came out took a look at the refrigerator diagnosed the problem and said it was the compressor. It is August 31, 2022 and it is now dead. I am also stuck with a $3000.00 piece of junk. But I was told it might not last. American Home Shield will not cover either because should be under warranty. My hubby was able to fix and it worked for another year. Cannot reach Sears or the manufacturer. These LG and Sears executives are knowingly selling people faulty fridges and then making more money by selling them more faulty parts! Spoiled food, inconvenience during COVID19 crisis, unnecessary costs for parts and labor. I paid for a premium appliance to get a better value and longevity of my appliance and it hasn't lasted 3 years of normal use. The very best way to ensure you're getting the correct specs is to download the owner's manual which should contain all the information you need, including full specifications of your Kenmore 795.7105. Kenmore Elite 51823 Refrigerator Review - Consumer Reports Now my question is Did they think the refrigerator would fix it self? Now a cooling issue. I cannot afford that. Model #785.7404.410. The cost was going to be over One Thousand Dollars, I asked him how can all those parts failed at the same time and was there any warranty he said the warranty on those parts ran out I. June of 2021. It also was the compressor. I want it replaced or repaired. For a new refrigerator every year, someone has to take responsibility!!!!! It is only 1 and 1/2 years old. That warranty will cost us $600.00 a year. We had purchased the Kenmore Elite 795.74023 refrigerator with ice maker in the door. My Kenmore Elite is less than 4 years old & has broken for the 3rd time. He brought up the repair order. If there is a class action suite against LG refrigerator please notify me. So I guess I will have to unload it for the second time and wait 24 hours. Bought the kemore elite model 795.73157.610. How is this company allowed to stay in business? How ever it is now useless. Visitors to www.recalls.gov can also access other important safety notices and sign up for email announcements on new recalls and consumer news. Now it's July, 2018. We did not buy the extended warranty. Bought defective refrigerator, not right since it arrived. Tech support check and schedule tech to come out today. He informed me the compressor needed to be replaced at a total cost of $850.00. What Size Is My Kenmore Refrigerator? (Averages and Size by Model $1,000.00 to repair (paid $2,500 for the refridgerator). Today is 1/17/22 just to see what Sears do. Ridiculous!!! Customer service is just a bunch of dopes and you never get anywhere. I never received a recall notice or anything. I now have had 3 other service calls all 4-6 months a part for the same issue. He contacted scheduler and said they could be out one day earlier, May 9th. If there are class action suits against LG, why do we not get notified until a problem occurs. I have lost all confidence in LG and their Sears repair techs. First ever large purchase from Sears and financed on first credit card. Done with Sears forever. I bought my Kenmore Elite Refrigerator Model # 795.73153.610 in June/July 2017. The repair tech said the LG compressor was shot but not worth repairing. If anyone starts a class action lawsuit pleas include me in that group!! LG support was not helpful, Home Depot said my 3 year Service plan was expired because it actually started on the day it was purchased verse the day manufacturer warranty expires. 795.7519240 . old. We were concerned and called a repairman out. We contacted sears and was told that our warranty had expired. LG inline compressor failed 12/21. A leaky ice maker can be annoying, and when it comes to the Kenmore refrigerator 795, the ice maker may leak into the freezer, ice bucket, ice bin, or floor. Sears came October 4th and said he had to order a new compressor, they came back on October 17th (2 men) worked for 5 hours and said they had to order more parts and now they can't seem to get the parts. I contacted Sears warranty they sent a technician out today 9/23/19 I was told it would cost me $858.23 to fix the problem. Grab something else. We have been without our refrigerator since the middle of June and I am at my wits end. Cost is around $1300.00, This is BS, anyone with suggestions. This appliance was manufactured by LG. 795.74023.411 Kenmore Elite fridge not cooling - ApplianceBlog Last LG appliance I will buy. I still have the paper affixed to the inside of the fridge. Refrigerator was not cooling then noticed freezer was not freezing yesterday. Now 4 yrs later ime paying more for a crappy Refrigerator. My Kenmore Elite refrigerator was purchased in 2015. It's a good thing we have a little frig in our garage. We tried cleaning the coils and is still didn't work. I would love to join in the future lawsuit!! Sears will not fix it , they can not get parts from China. I was told the condenser was no good an that they have been having problems with this. We are now dealing with another refrigerator full of spoiled food! I lost all my food, Xmas dinner, etc. Same complaint. 9 weeks to get our sears 2 and a half year old Kenmore Elite refrigerator repaired. We have been living out of a cooler for more than two weeks. My fridge still had all the plastic on all the drawers as it had not been used. We bought model # 795-74092-411 April 2017 and it died September 30, 2020. New Unit now not working! I already paid around $2400 for the refrigerator. My fridge barely lasted two years. On June 29th, Sears Roebuck and Company of Hoffman Estates, Illinois and LG Electronics of Lincolnshire, Illinois, in conjunction with the Federal Government, announced the recall of approximately 20,000 LG and Kenmore Elite Trio Three door refrigerators. Been going back and forth with Sears but basically I out almost $1000. serial # 702KRJUO3228.I have bought a lot of LG products but after this I won't. $600 worth of fresh/frozen food; Sears sent repair tech out today, charged $109; he admitted he knew it would be compressor, but would not have one for 2 -3 weeks "if we are lucky". The fact that LG was well aware of the problem with the compressors, I would certainly like to think my refrigerator would be included in the settlement. The second time in barely 3 months (Hurricane Ida and Nicholas). After many phone calls daily to LG and them trying to fix it over the phone I lost hundreds of dollars in food. Finally my Mom, found a private technician factory trained, who came over and assessed the fridge, and found the compressor broken with a potential water leak. They got us any way you look at it. Total bill would be 812.00. It does have a LG compressor on it which is still covered by the manufacturers warranty but I am still having to pay $615 for the additional parts and labor! In the past 2 years, we have had the refrigerator worked on twice, the oven worked on and the dishwasher! Kenmore 94283 4.3 cu. I bought a Kenmore on 2017 and now I'm being told that I need a compressor and I the repairs are $1,200. Overall, here are the potential causes of the leaking: I would like help from anyone this was a 3500.00 refrigerator. The Refrigerator started working again some time later, but has now failed again. Compressor runs non stop. I paid $2,760 for it; now I don't know whether to try to get it repaired or buy a new one. I noticed a lot of class action suits being started may have to sign up for one of those. Purchased a Kenmore Elite (LG) in 2014. I would have bought the extended warranty for 5 years had I ever worried that a compressor would fail in less than 10 years because the machine had a linear conpressor versus a reciprocating compressor that is standard with GE machines. Problem Solved: Kenmore Elite refrigerator stopped working Glad the Sears closed by me. Compressor is LG model 72053 301B0434. Just a month ago it stopped working. The refrigerator quit cooling/freezing March 2020 but with COVID we did not contact anyone because of the shutdown. The following Monday we waited for the repair man for most of the day. I invested in a new refrigerator 5-6 years ago Thinking I would be set for many years. The measurements for the Kenmore 51823 are depth 34.375 x Width 32.75 x 66.75. You can see by looking online about the failures over and over again. Neither company will stand behind there product. Purchased a Kenmore Elite Bottom Freezer Model 795.7249 in the fall of 2017. Not having any faith in Sears any longer, I had an Abt Service Tech come out, and the unit was diagnosed as having a sealed system compressor failure which would cost between $1200 to $1500 to repair! The Kenmore Elite refrigerator 795 model's diagnostic mode allows you, as the user, to routinely examine the performance of the power control board and detect the presence of any fault within the refrigerator on time. Then I did some investigating on my own and found the MAGNUSON-MOSS WARRANTY LAW. Compressor should not quit working after 5 years. We completely remodeled our kitchen in March 2018. I didn't call Sears back and still no response from Kenmore. Kenmore 99059 4.5 cu. Now it is almost 5 years old and the compressor is out. If you are a Class Action Lawyer then your job is to gather evidence and build a case of negligence. Frustrating no accountability. Now I have to wait another WEEK before this gets resolved. Sears and Kenmore are of no use. You got it, I would have to pay again. 36mo to pay off. I was sent to the recall group to check if this model was covered. Kenmore Elite Bottom Freezer 795.74022.412 fridge staying cool, but not fully freezing ice pops, ice cream. Had a repair man out and he said it is the compressor and that many people are having a problem with the LG compressor used in the Sear Kenmore Elite refrigerators. Fingerprint Resistant. Kenmore elite refrigerators model number 795. I had the 3 year extended warranty which expired 12/07/2018. The tech repairman first stated that if the compressor is the problem, he would have to order a replacement but that I would still owe service costs of $128. Upset & Disgusted!! I purchased it on July 4 of 2018 and it just stopped working two days ago. The repair person said he replaces at least 2 compressors every day and he had one on his truck so we didnt have to wait to order a compressor. This has a LG Linear Compressor. So it appears that the $2600 refrigerator becomes useless after either 1 or 2 years. Paid tech service call 190 bucks to be informed compressor valves r bad 1000 to fix. So, I asked for a number for Kenmore and the number took me right back to Sears service. Now in 2021, we have replaced the condenser, compressor, drier filter, computer board, and a freezer evap cover and fan within 6 months. I saw Theresa recall on some of the LG and Kenmore refrigerator but it should be all with linear compressors. We bought Kenmore 3 doors french door refrigerator in 2019 and the compressor stop working in Jan. 2022.
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