If you have interest in visiting our community in Brockport and would like to have a closer look, just give us a call at (800) 755-1458 to schedule an appointment. WELLNESS SERIES Get started on your aqua fitness today with an entry level Dr. Wellness fitness spa. Upgrade Your Experience Hot Tub Pergola $ 4,995.00 5.00 out of 5 Swim Spa Steps 0 Cantilevered Umbrella $ 299.00 0 Cover Valet $ 249.99 0 1 2 6 Next It came in December of 2021. If I would have read these BBB complaints I would have never bought from yall. For those discerning buyers looking to cut out the middle man and save a buck this may be a good option. Average of 54 Customer Reviews. 140 complaints closed in the last 12 months. I ordered a Catalina Luxury Berkshire model from Aqua Living Factory Outlets in Reno NV on 7/2/22. ************. My husband who has experience in a cool industry you could tell that it was used and had been repaired so they were dishonest with us from day one. Because they are built cheap. Spas & Hot Tubs Factory Direct Prices - Aqua Living Factory Outlets Get the best HOT TUB at the BEST PRICES We are proud to provide an oustanding level of service, quality products, and competitive prices. Its obvious they cut corners during the pandemic to keep up with demand and were producing an inferior product now that is not only broken but dangerous. DO NOT BUY FROM LPI INC!!! Read about the different types of hot tub insulation and the pros & cons of each. The repair man who has bent over backwards is at loss for trying to fix the cover as he gets no support from the company. 2 reviews of Aqua Living Factory Direct "Aqua Living (LPI Inc.) is by far the shadiest, least scrupulous business I have ever encountered. Learn how to avoid this issue and quickly fix it if it does occur. My experience with this company could fill a book. But what do they cost and will the initial price tag be worth it to you? Sometimes less is sometimes more, and hot tubs are no exception. The issue with the panels is correctly outlined as a warranty issue. I have now been reassigned techs 3 times including one who didnt show up at all for our scheduled appointment and now one that doesnt even live in my state. Management will be reaching out to the customer shortly to further discuss. AWFUL. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. This tub is clearly a lemon that is costing me a fortune in electricity and has numerous failed components and issues from the factory. LPI, Inc. recently announced its acquisition of Phoenix-based Tuff Spas and its patented hard-top cover. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. A hot tub that doesnt heat properly is understandably frustrating. I ordered my hot tub from them on June 17th, I got an update today that I might have it by Dec 5th, I a dont think I will get it this year. We purchased on June 2020 delivered 5/21. After months of waiting, yes months we finally got it delivered. What state do you live? Based on published estimates, we believe that there are approximately 42,000 patients in the United States and 67,000 patients in Europe living with WAIHA. Decorate the wall with Circle Art - beautiful Danish design print on round format in a wide selection of beautiful designs for the modern homedecor. International Association of Better Business Bureaus. Make sure to buy from a company that has in-house service or local service that you can verify. I spoke with Tonya in Johnson City in early October and she stated she would take care of it and let me know when the panel will be repaired. Read more about 5 Ways Hot Tubs Improve Your Health! The technician then noticed that the cover is damaged/warped and the 3/4 - 1" gap in the center where the cover meets cannot be resolved. Aqua has 1 job listed on their profile. Unlike others, my experience has been excellent. . Shop our best selection of furniture to reflect your style and inspire your home. The move, effective Jan. 1, 2019, will impact about 200 spa retailers who carry LPI portable spas . They do not stand up to their warranty! They are made In Tennessee under a number of names. Learn about proper usage and installation of spas and bathtubs from our installation instruction manuals and informational videos below. When it arrived we . Our new, exclusive focus will be our Aqua Living Retail Stores, in addition to some Canadian and international dealers, he says. We look to resolve this as quickly as possible. BBB Business Profiles are subject to change at any time. Manufactured with 6 individual spacious shelves for storage and organization. IPS Full HD Screen- It gives a screen resolution of 1920 x 1080 with a viewing angle of 178 Degree. Why on earth would you keep taking orders once your 10,000 hot tubs behind and show a 2-3 week delivery time. Read about common Hot Tub high limit switch problems and their solutions at Aqua Living Stores. This decision did not come lightly, and we are grateful for over 10 years of dealer-supported growth. When I contacted customer service I was informed I needed to file a warranty claim through their website, which I did. It is made out of medium density fiber board offering great durabiliy and strength, increasing product life span. white red blue wire black frog species; favor the bold memory alpha. ***** and **** Between our great prices, wholesale options, stellar customer service, and easy to navigate website, its never been easier to get your hands on these products. We've been playing on both sides of the fence for four or five years now. Read our guide to get an idea of where to start when setting up your new hot tub. Body awareness: For a person living with depression caused by a chronic disease, or someone worrying about recovering, aquatic therapy is a good way to redirect the mind. . aa rechargeable battery with charger. $350,000 Last Sold Price. They have proprietary jets in them. "Our new, exclusive focus will be our Aqua Living Retail Stores, in addition to some Canadian and international dealers," he says. they would not honor my service request done at 5 month mark even though i was told cover had 6 month warranty!! LPI Inc. builds our entire line of products from our 320,000 square foot manufacturing center, and ships nationwide to our retail stores. I financed it to be sure it wasnt a scam and the first payment is due October 5th 2020 or in about 13 days but I still havent got my purchase. I went to the lpi website to file a service request and discovered the website was down. The better maintained your tub is, the longer your investment in health & relaxation will last. This business is deceitful and your warranty is pretty useless if they dont respond. Now I am told it will be in production on 1/8. With their unique corner-accommodating shape, these types of hot tubs can easily fit into most indoor and outdoor, Ergonomic seats, dozens of powerful jets and mesmerizing lights these are just some of the things that luxury hot tubs can offer. The SCC is responsible for reviewing and voting on all pool, spa and hot tub standards to be approved by the American National Standards Institute. Probably due to illegal aliens working there with no leadership. All Rights Reserved. Now they won't return my calls or emails. He Told me I should just find the part on another website. They also delivered it with the wrong cover, we wanted the soft cover with the lift, and they delivered it with the hard cover. Its not the fault of the distributor if they cant get product. One of the best Hot Tub & Pool, Home Services business at 670 Albion Ave, Schaumburg IL, 60193 United States. 78 were here. With our AnyTemp System you can enjoy daily hydrotherapy, exercise . We called our Citi card reporting fraud and the charge was reversed conditionally on 8/19/22 and under investigation. Purchased spa from them in 5/2022. It's no wonder that Catalina Spas are considered to be the most popular spas in the world. Jul 28, 2020 LPI, Inc. recently announced its acquisition of Phoenix-based Tuff Spas and its patented hard-top cover. Dominate search results. They are all under 5k. I'm not sure who has the better job at LPI, their CEO or **** in shipping. I have never been lied to so often by so many people in my life. 18008 Bothell Everett Hwy SE # F, Bothell, WA 98012. When shopping for a hot tub, the number of choices can seem overwhelming. After seeing their 1 star review rating I have to say that is too high. Aqua Living2023-02-01T14:06:23-05:00February 1st, 2023|Comments Off on Will a Hot Tub Mess Up My Nails? I called the company 12 times to have this resolved. Status: Resolved We purchased the Catalina Berkshire hot tub from an aqua living dealer on march 23 2022. I loved the G2 model hot tub I bought from them for about one year. I have emails from LPI and text from the vendor. The overall objective of the IGAD LPI is to enhance the contribution of the livestock sector to sustainable food security and poverty reduction in the IGAD region. You get what you pay for with these. It took months and multiple techs came to even get it working, we were assured that we would get a new hot tub if it leaked or did not work as it was very cold in Minnesota when we hooked it up and because it did not work we were concerned that it could freeze. Our records indicate the cover lift was received on Saturday 1/28/23. A hole in your hot tub cover is going to render it relatively ineffective when it comes to heat preservation and protection from debris and pests. Aqua Living2023-03-02T09:52:55-05:00March 2nd, 2023|0 Comments, Hot tubs, the pinnacle of domestic leisure, are available to everyone. Visit Website. Your cancellation was approved. It's estimated that there, Aqua Living2023-02-08T09:27:34-05:00February 8th, 2023|Comments Off on Are Swim Spas High Maintenance? Get this 6-Person Hot Tub with 51 powerful jets! I use the hot tub once a week. The only paperwork we got from LPI,INC said SPA INVOICE with no number but it does have a Serial #181983. Discover the wellness and relaxation that a hot tub or spa can bring to your home with Aqua Living Factory Outlets. The manger told me that they were having issues shipping tubs on their sides and that mine was in fact shipped on its side. User Friendly System Controls Topside. Calcium scale can build up in the pipes, jets and other components of your hot tub, and it can damage the working parts of your spa. Relaxing massages and hot water therapy are the best options for the person who has experienced stresses and strains throughout the day or week. When I contacted the dealer I was referred to lpi directly. I have had absolutely NO luck in contacting the salesperson, Scotty Baker at LPI Inc. to set up a return of the cover. Beat local competitors. What do you want to bet this company claims bankruptcy soon and everyone who already paid gets nothing. I was initially told that I was not operating it correctly until I informed them that the actual audio system was not installed. Im feeling scammed as I paid for mine already, too! This year the dealer orders were substantially more than we projected, and we ran out of capacity. About nov 15th they sent a message saying they was out of the color i wanted and asked if i would take another color. Most of them are also by appointment only and are warehouse locations rather than big fancy showrooms. Through a series of four on-demand courses and two live-virtual events, attendees can learn the necessary leadership and management skills needed to elevate their career. After all, opportunities for long soaks in the hot. Good Luck with that. He found a wire was not connected at the factory. Login with username, password and session length. They are made In Tennessee under a number of names. Note that complaint text that is displayed might not represent all complaints filed with BBB. . A request to expedite your components has been made. I'm sorry but when I pay $6000 for something I expect it to work for more than 2 years. Lets here people thoughts on this company. There's no way I should owe that much. Get crystal clear hot tub water in to time with tips from spa experts at Aqua Living Stores. If you have a dog, youre probably used to them going everywhere with you.
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