Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. I haven't been able to find a way to set that up right out of the box, though. Use an alternate account to sign in (if one exists) or sign up for another one. Not associated with Microsoft. Has anyone found a solution? Microsoft. Is it okay to purchase Microsoft Office using an account previously used to sign in to a pirated version? But, I get a message saying "The Microsoft account doesn't exist. The error message isnt complete, wed like to see better explanations like this: It looks like theres already a work/school Microsoft account, It looks like theres already a personal Microsoft account. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Enter a different account orget a new one. These are different to MSAs. But, I get a message saying "The Microsoft account doesn't exist. Enter a different account or get Below is a more in-depth guide on how to clear cached data on Google Chrome; I have included screenshots for visual context just in case some of the illustrated steps require more of a visual perspective in the form of images. Suppose you are in a situation where you receive the error of your account not existing when you know your account exists. Win 10 Task Scheduler with Microsoft Account, How to add an outlook email address to a Microsoft 365 Family Account that has a Gmail Login, Licenses for Microsoft 365 for Business, Shared Computers, & Local Accounts. The thing just stops you cold until you satisfy it with a MICROSOFT account, but it won't tell you what a Microsoft account even is. I set mine up some time ago, personally, with my aol account. How did you reverse your original choice? You can also verify by asking close contacts to whom you have emailed from that account. This is a common error among Microsoft users encountering the error under consideration. If you don't have one, you can create here. It is possible sometimes that, the account name was misspelled. Facts & prices for the new Microsoft Office. And no, I am not going to spend hours first trying this ridiculous fix, then that, than another. Usually this error appears because of a simple typo. But, I get a message saying "The Microsoft account doesn't exist. Power Platform Integration - Better Together! Type the security code intoVerify your identity,then selectNext. I did online training with this specific account. Click on More options, illustrated by three dots. I then signed OUT my personal account and it signed me in with my work account. Otherwise, choose another username. New Member. MS has got to fix this. Discover more about Word, Excel, PowerPoint and Outlook from experts with more than two decades experience. Run the SaRA package to uninstall Office. That Microsoft personal account doesnt exist. There are various factors that can cause the Microsoft account doesnt exist issue. Deleting Microsoft accounts gets man two years jailStrengthen your Microsoft account. Everyday Backups - protecting your documents, photos and personal info, Solving Theres already an account Microsoft login problem, Deleting Microsoft accounts gets man two years jail, Rainbow gradient or effect in Office, Word or PowerPoint, Make a transparent shape to mask a photo in Word, PowerPoint and more, Transparency Color problem and fix for Microsoft Office, Beware OneNote .one files as virus carriers. How can a Microsoft account login (email address) both exist and not exist at the same time? Then click on "Enable.". According to Microsoft Support, you must sign in to your Microsoft account at least once in a two-year period to keep your account active. In this guide, we will show you the possible causes and potential solutions to this issue. Feel free to let us know the solution that helped you fix this issue in the comments below. I am in a new position at my job and I need this in order to begin working immediately. Many are left puzzled and wondering about the meaning of the user does not exist error: why does it say my email doesnt exist or why is my Microsoft account not recognised? Work or school accounts, however, cannot be used to connect to other Microsoft services, such as Xbox. Georges C. Independent Advisor. Windows is telling me that the Microsoft Account does not exist, but I am logged in with it on another computer and also on this forum. To check what version of Windows you have installed, go to Start > Settings (gear icon) > System > About, and check the System type. My Microsoft account got hacked and they changed my username and password.now it says my account doesn't - Answered by a verified Microsoft Office Technician Then we were able to add the workplace user. If you arent an admin, see How do I find my Microsoft 365 admin? Every systematic "solution" they come up with is absolutely useless and then leads me to a point where is says my problem is worthy of contacting a Microsoft employee. This is a fairly recent change that I have observed, with great frustration. For email accounts, it should be within 365 days. How to fix and overcome the That Microsoft account doesnt exist error: Above are some of the methods you can use to help resolve the issue of the Microsoft account doesnt exist your cached data can sometimes interfere with current activities on your site and overwrite specific scripts that you may require when logging into your Microsoft account. After entering the unique code, you will be able to create a new password and sign in. A Microsoft subscriber may be prompted to try a different email address or register a new one and try again. Clear the cached data to refresh the login portal using the below steps. I am trying to sign in to a new computer using my Microsoft account. Note: Before requesting a password reset, the user ID must have been confirmed to exist by the steps mentioned earlier. A local account is like setting up another user, but it's only on that one computer. How do I align things in the following tabular environment? T he works account does exist and is used to access an Azure subscription. Another time the error message may reflect as, A new account can be created with the same mailbox name (, Ensure that the case for both username and password are correct, Avoid pressing the incorrect key accidentally, so be careful, Try logging in from another secure computer as your keyboard might have issues. Check products or services. Ascertaining the status of an account is the first thing that should be done, especially if the account has not been used in a long time (more than 1 year). What can a lawyer do if the client wants him to be acquitted of everything despite serious evidence? Instruction to join Azure AD after Windows is already installed are at, Windows 10 doesn't recognize a Microsoft account, docs.microsoft.com/en-us/azure/active-directory/user-help/, How Intuit democratizes AI development across teams through reusability. Please see the attached. The local account isn't looking to a server, if it is domain joined, and it's not looking to Azure Active Directory, if it's joined to a Microsoft 365 account. I reinstalled the computer, created a local user named "admin", and now, from that account, I'm trying to add another account by going to Settings -> Family & other people -> Add someone else to this PC, where I enter the Office 365 email address as the email address of new user, only to be greeted by this: It looks like this isn't a Microsoft account. I expanded on the question, but I'm not sure what other details to give, this is pretty much all I've done. What is the point of Thrower's Bandolier? Trying to login to Microsoft can get into a strange loop being told theres already an account but then That Microsoft account doesnt exist. for the same address! Restart the device, and install from https://portal.office.com/account to get the correct version. The error message isnt well worded heres better text . Hence, logging in with the affected account (Alias) will trigger the user ID error. 6. The same email address can be used to make both a work/school Microsoft account and a personal Microsoft account. Microsoft doesnt explain that difference very well, or at all. If your Microsoft account doesn't exist but it does, you might be permanently locked out. We hired a new employee and I CANNOT ADD THE EMPLOYEE LOGIN TO THE HOSTS!?!? That Microsoft work or education account doesnt exist. Try to work out what type of login Microsoft is expecting (work/school or personal), knowing that should explain the original error message and, hopefully, point to a solution. I'm just trying to play some minecraft. That's because the email exists in Gmail, but as the account no longer exists in Microsoft, your account must probably have been compromised. Make sure that account details are correctly spelled and that the appropriate characters are used before hitting sign-in. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. Microsoft account does not exist error The User ID you entered does not exist, Outlook email doesnt exist Outlook says my account doesnt exist, Microsoft account not recognized Microsoft account doesnt exist but it does. Hi so i restarted my HP laptop and i'm setting it up. Business Tech Planet is owned and operated by M&D Digital Limited, company number 12657448. Business Tech Planet is a participant in affiliate advertising programs designed to provide a means for sites to earn advertising fees by advertising and linking to affiliated sites. By the way, I have no idea what I'm supposed to enter in the "Tags" field below. If you are using Windows or any Microsoft product, you should be able to check into settings to figure it out. On the next page, fill out the necessary details. Request a security code to be sent to the phone number or email you used. Assuming the typing is correct, and the email address is for a current Microsoft account, why is the error appearing? If you are trying to sign-in after a long time, then it is possible your account has been deactivated or even deleted. We are happy to help you! It looks like this isn't a Microsoft account. Enter a different account orget a new one. The only valid ways to sign in are by using an email address, a Skype ID, or a phone number registered to the account. We have problem with the sign in of an account. Cache in the Safari browser stores website data, which can increase site loading speeds. I am not using Outlook anymoreOn Mac the Search function also was not working. Enter a different account or get a new one ." I use a different new account to sign in Microsoft. If you forgot your Microsoft account email address or you signed in and got the error message,That Microsoft account does not exist, we recommend following the steps in this order to assist you with finding your username. To check if the account is still active, visit the Live, Outlook, and Hotmail web pages depending on the type of Microsoft account that you used, and try logging in with the associated username and password. A great place where you can stay up to date with community calls and interact with the speakers. Check out the latest Community Blog from the community! Why are Suriname, Belize, and Guinea-Bissau classified as "Small Island Developing States"? We'll ask where you'd like to get yourverification code and selectNext. My answer is to jettison Microsoft for something that works. Enter a dif Business process and workflow automation topics. That should let you at least set up the machine. Is it correct to use "the" before "materials used in making buildings are"? That Microsoft account doesn't exist. If the user ID you entered does not exist anymore, you might also be trying to use it for the wrong type of account, so we advise extra caution. For manual steps or more information, see Reset Microsoft 365 Apps for enterprise activation state. Microsoft will permanently delete any account which has not been active for the past 2 years. I'm retired and just want to look at the news and leave comments and don't GAF about accounts and signing in and administrators and work/school. Now hover over History and click on History.. If you have an account from Microsoft, you may encounter specific errors that can cause potential issues with your workflow. Try another email address or sign up for a new one. For Windows devices, try the following troubleshooting methods. I should add that this particular computer had my personal account as the main user. When I try to sign in https://login.live.com I get "That Microsoft account doesn't exist. How To Choose Knowledge Management Software For Windows. Learn more about Stack Overflow the company, and our products. Super User is a question and answer site for computer enthusiasts and power users. If this situation arises, use the primary User ID instead of the additional address. I DO NOT WANT MY WORK LINKED TO HOME. This seemed to have created the issue somehow. I completed the Microsoft Ignite challenge but when trying to schedule an exam, on the login page, it will say that my Microsoft account doesn't exist even though I use this account nearly everyday school. GC. If it gets delivered without any error, then the account still exists, and the steps provided above should be followed to fix the user does not exist error. Then the Problem was gone on Windows. While it may look as if the account is incorrect, but there can be other reasons. The previous emails from Microsoft will show your account name. It only takes a minute to sign up. Similarly, if you are unable to sign in to Windows 10 with your Microsoft account, check our detailed guide to get to the root of the problem. Office 2021 all you need to know. Since I'm now joined, I can't check where the option is now. When you do that, it will not be a problem anymore.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_1',815,'0','0'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_2',815,'0','1'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0_1');.medrectangle-4-multi-815{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}. How can a Microsoft account login (email address) both exist and not exist at the same time? every time I try, I . Enter a different account". It definitely is an Office 365 account that was being used to log in in the previous computer. It looks like theres already an account with [emailprotected]????.com. Enter a different account or get a new one. More info about Internet Explorer and Microsoft Edge. I think that's the core of the confusion. Ashish holds a Bachelor's in Computer Engineering and is a veteran Windows and Xbox user. Also, you might have knowingly or unknowingly deleted your Microsoft account. I have a small business and I set up the network a few years ago. So, visit the Microsoft Web page and sign up for a new account. function gennr(){var n=480678,t=new Date,e=t.getMonth()+1,r=t.getDay(),a=parseFloat("0. Make sure that your email has the correct domain at the end: Try to log in using your old email address or phone number if they were changed, Click on the top left corner where it says, You can see your Microsoft account name under User information or in the. So set up something, even if you have to open a new email account at Outlook.com or aol or whatever else it will take. In this article, we'll explore the differences between Azure Active Directory and Microsoft Accounts. Fill out all required fields. To resolve this, log in using the details of the new account. Tip:Ifthe verification code didnt arrive, readTroubleshooting verification code issues. Hi Lael! Having the same problem trying to sign in to my microsoft account on edge (ios) to enable sync and getting the account doesn't exist message yet I am signed in to the same account on Edge on my personal computer. I hope you were able to figure out what was wrong with your account. MS has got to fix this. The most common problem weve seen is trying a personal Microsoft account login to access a business/education only service. Thanks for reaching us out here in the community. This is extremely frustrating. Type the requested information and selectSend code. If you are trying to activate on a Mac, see How to remove Office license files on a Mac. I've had this Minecraft account for a very long time, but for some strange reason it doesn't work. You can connect with Saajid on Linkedin. I have had trouble logging in due to the fact the password *** read more Youre trying to login and get an error like this: That Microsoft account doesnt exist. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"6. In my case, I thought my Azure Active Directory account from my new company was a Microsoft Account when its actually just a workplace account. Type the requested information and select Send code. Then, check for previous emails from Microsoft. Portal.office.com is for work/school email Login.live.com is for personal Microsoft accounts Login.microsoft.com works for both.

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that microsoft account doesn t exist