When a ship is unable to dock, guests are taken ashore on smaller boats called tenders. Baggage fees are the guests responsibility. A hydrotherapy pool bubbling with warm, therapeutic sea water*, Heated ceramic lounge reminiscent of an opulent Turkish bath, Private treatment rooms, including couple's massage rooms, Massage therapy inspired by an exotic blend of cultures from Hawaiian Lomi Lomi to Chinese Tui Na, The latest exotic skin, body, hair and nail treatments, Knowledgeable, professional therapists trained to guide you through your spa experience. Our staterooms and suites come in an array of sizes and configurations to fit your family. Guests who cancel within the dates shown below for any reason, including medical or family reasons, are subject to the following per-person cancellation fees: For activities and programs for children age 3-17, please refer to the CLUB HAL YOUTH PROGRAM section. Subject to availability. Please talk to your traveladvisor about this requirement. For guests with life-threatening food allergies, we ask that guests provide detailed information to ourGuest Accessibility Department by completing a Special Requirements Information (SRI) Form. All minors under the age of 18 must travel with all proper identification documents in addition to the signed letter of authorization. Luggage will be delivered within four hours from the time the bag arrives at the baggage carousel, or within six hours for delivery destinations more than 40 miles from the airport. The tours are graded according to their relative level of activity. Customs officials will not be available at the ship during check-in to register valuables. Scooters and other mobility equipment need to be securely stored and charged in the guest's stateroom; not in hallways or elevator lobbies. ), Surf (most popular): $24.99. (See below) Then click CONTINUE. Do you think these plans are worth it? Do Not Sell or Share My Personal Information. With Celebrity, Premium Wi-Fiis the top-tier package you can add to your cruises on Celebrity for near-constant coverage while cruising. Our experienced, award-winning English-speaking staff and crew will do everything to make your cruise an unforgettable experience. For bookings made in the Netherlands, Belgium, Luxembourg, Germany, Austria, Switzerland, Finland, Sweden, Norway, Iceland and Denmark, submit written cancellations to Holland America Line, Otto Reuchlinweg 1110, 3072 MD, Rotterdam or informatie@hollandamerica.com. The Front Office on board may require the collection of passports for cruises that travel from country to country to prepare for immigration formalities. Throughout your cruise vacation, you may enjoy delicious and innovative menus across a broad range of dining venues. 1.800.377.9383. Tickets are nontransferable and name changes are not allowed. Place these items in your carry-on bag or keep them with you so you can access them easily and keep them secure. Q With Express Docs, how will I receive luggage tags? Provided you have not requested early ticketing, no change fees will be charged for changes and cancellations made prior to the cruise final payment due date. Gay Copypasta"Before the class begins, you must get on your knees and The most important determinant of risk is the traveler's destination. If cost factors dictate the need for fare increases, Holland America Line may do so at any time prior to departure. Staterooms VA8032, VA8031, VA6049, VA5140, VA5137, VA5054, VA5051, VA4132, VA4131, H4090, H4089, VA4052, VA4051 are ambulatory accessible. Should you have further questions please contact our Guest Accessibility Department via email atGuestAccessibility@HollandAmerica.com. This can be done seamlessly from their first device just like upgrading service level package. The "Have It All" package is valued at $99 per guest, per day, for a seven-day cruise, and the bundled cruise fares represent savings of 50 percent or more when compared to the cost of buying the amenities individually. Please note the EDL is not the same as an Enhanced (or Endorsed) Commercial Driver's License. COVID-19 Protection Program: This new element of the Worry-Free Promise is designed to assist guests who, as a result of being suspected of having COVID-19 or testing positive for COVID-19, may be unable to travel to embarkation, may be denied boarding, may be quarantined on board or disembarked early. With the changes we have made we aim to improve guests digital experiences compared to prior cruises aboard Holland America Line. Roll-in Shower: Staterooms VB6004, VB6003, J1074, K1012, K1011, Fully Accessible Single Side Approach Outbound flights should be scheduled with plenty of time for transfers from the ship to the airport. The Value plan starts at $54 for a three-night cruise, meaning you may surf all your favourite sites, including email, news, sports, weather, banking and finance, but it does not support Skype calling or music streaming (e.g. The Classification Society carries out a full ship inspection once a year plus does additional surveys of important safety and other ship equipment on a set schedule that ensures this equipment is regularly examined and tested. It must be added that there is a lot of good reviews out there that might back this claim but again, read through all the data to make the best-informed decision. . The beds can be converted upon request to a queen-size bed if full compliance is not needed. A This box indicates the deck number and general location of the stateroom to facilitate delivery of your luggage to your stateroom at embarkation. Note that satellite connections may be adversely impacted by physical obstacles such as fjords and inclement weather and the speed is notably slower than shoreside connections. Youll find a select number of free sites under Complimentary Browsing.. Internet & WiFi - CruiseDirect.com - Zendesk Seattle, Wash., April 15, 2021 For travelers who appreciate taking an inclusive vacation with extra amenities factored upfront into the price, Holland America Line is launching a new "Have It All" premium package that includes shore excursions, beverages, specialty dining and Wi-Fi in one base cruise fare. In-Room Dining, beverages purchased on Half Moon Cay and any self-service draft beer. There is no discount for purchasing packages before your cruise, as Disney advises to look for a current price list in your cabin, or by talking to Guest Services. Tipping on a Cruise: Your Complete Big-Ship Tip Guide a variety of cruise ship internet packages, Carnival Cruise Line offers three different internet plans, Guide to Celebrity Cruises Always Included Package (2021), Staying Safe on a Cruise Ship: Preventing Falls While Cruising, Five Best Cruise Ship Bars for Beer Lovers, 31 Cruise Embarkation Day Tips Every Cruiser Needs to Know, Complete Guide to Princess Cruises Drink Packages, Complete Guide to Drink Packages on Celebrity Cruises (2023), Royal Caribbean Drink Packages Guide (2023), Everything You Need to Know About Norwegian's Free at Sea in 2023, Complete Guide to Drink Packages on Carnival (2023). Fees: The Social plan starts at $36 for a three-night cruise, and does not include access to other websites or apps. The short answer is yesbut it differs from cruise line to cruise line. One of the most important things you should know about using your smartphone at sea is to turn on airplane mode. From outside the U.S. access 13218376106. Click the Book Online Now button located below to view and purchase gift options. These rooms provide a shower with grab bars, accessible shower controls, and hand held shower head. Finally, the 24 hour package is valid on one device for a 24 hour period. In case of emergency, Holland America will assist in filling prescriptions. On the morning of disembarkation, each guest must have settled their onboard account. To set up EZPay, please contact your travel advisor or Holland America Line at. In the event of unexpected travel delays and emergencies, please remember to bring additional prescription medication for at least 2 weeks beyond the length of the cruise. Q Can I print out my Express Docs without completing the Online Check-in? Keep it with you at all times and remember to leave all medication in its original container. No sharing is permitted. Be sure to bring a sufficient supply of medication and transport it in the original container. Please check with the Shore Excursion staff on board for the most accurate and up-to-date information. In order to serve the spiritual needs of our guests, we provide the following services. The charges are subject to change without notice. If traveling outside of the Western Hemisphere, a passport is required for guests of any age. It is the travelers responsibility to be familiar with and comply with the regulations of the airline they are traveling on. Holland America Line wheelchairs are not available for shore excursions or for use on board. Stateroom televisions capable of showing closed captioning (some satellite feeds do not transmit with captioning, so this feature is available only when the signal the ship receives has captioning). Transfer Showersprovide the maneuvering clearance alongside a shower stall to allow for transferring to the shower bench from a wheelchair. Is it good enough to stream netflix? Holland America Line only permits service animals on board, defined as those animals that are individually trained to provide assistance to an individual with a disability. PLEASE NOTE: WHTI-compliant documents are only acceptable for entry or re-entry into the United States. That's because your Future Cruise Consultant has immediate access to Holland America's reservation system and can view all availabilities on all sailings. It is ultimately the responsibility of parents and guardians to ensure that minors traveling with them act in accordance with their instructions. The amount of time you allow to transfer from the ship to the airport will depend on the disembarkation port. Please check with the shore excursion staff on board for the most accurate and up-to-date information. After you select the pages you would like to print, click on the OK button to complete printing. Children: U.S. citizen children under the age of 16 traveling on a closed-loop cruise (a cruise in the Western Hemisphere which originates and ends in the same U.S. port) will be able to present their government issued birth certificate or other proof of U.S. citizenship, such as a naturalization certificate or citizenship card to sail. Some of the fun-filled activities include bingo for prizes, arts & crafts, special parties and much more. Infants must be at least 6 months of age at the time of embarkation in order to sail. Started June 21, 2021, By This should vastly improve the speed and reliability of the internet onboard, but for now, RCLs internet is still touted as the fastest internet at sea.. Contact your Travel Advisor or call our support line at 1-800-628-4771. Schedule changes can occur at any time and may affect your flights. Bathtub with separate accessible transfer shower: Suite SS6108, SY5002 & SY5001 It will depend on where in the world/ocean you are, where in the ship you are, how many other people are using at the same time, etc. We anticipate that your stateroom will be ready at approximately 1:00 p.m. Skype or Zoom). A second deposit is required for all Grand Voyages. Cruises of 21+ days (excluding Grand Voyages): When guests go to book a Holland America Line cruise, the Have It All fare is presented as an option with the included perks already factored into the price across all stateroom and suite categories. I DID buy it. Guests who are neither U.S. nor Canadian citizens should check with the Customs agency in their country for allowance information before departing. Please be assured this is for your safety. Have it All fares will be available for booking April 21, 2021. Holland America Line Introduces New Beverage Packages | Carnival Choose from more than 150 items, including a festive bottle of Champagne, specialty dinner, luxurious spa treatment, bouquet of flowers or an onboard credit. A This information can be located in the Know Before You Go document available online. We recommend booking your flight arrangements through Holland America Line's Flight Ease. These Holland America Line cruises in 2021 to Alaska are available for guests who have received their final dose of an approved COVID-19 vaccine at least 14 days prior to the beginning of the . It is also part of our operating practices that our senior management visits and sails on our ships as much as possible. Limitations apply. The Lido Restaurant embarkation buffet and the Pool Grill shall open at 11:30 a.m. Our embarkation procedures are smooth and easy; you carry nothing but your hand luggage, and everything is beautifully organized so you will have no worries. This is especially important before and after meals, when participating in activities where you are in contact with surfaces that many others could have touched (i.e., railings, buttons, countertops, etc. Called, "Have It All", Holland America's almost-all-inclusive package offers you a 50% savings over the cost of each feature. The emergency diesel generator is tested regularly and ensures that critical safety systems and lighting can be maintained in the event of a power loss. Downloadable daily activities, news, and menus for guests with laptops with screen reader programs. Health Protocols page and FAQs. Holland America Drink Package - cruise with gambee A special kids menu is available at each venue, and we can accommodate a variety of dining restrictions and preferences. Just in time for wave season, Holland America Line is offering unprecedented deals for all types of travelers through . This information is provided as general guidance. Roaming charges apply. Youll pay the same amount for your cruise, spread over time! Please note that Medicare and many health insurance plans DO NOT cover the cost of medical care at sea, in foreign countries, or for air evacuation. Unlimited Premium Wi-Fi Package 1 device is 34.99/day when purchased prior to your cruise. Upon embarkation you will find a confirmation card in your stateroom indicating your seating assignment and table number (if applicable). Try one of our drink packages which offer great value and a convenient way to enhance your cruise experience. What's Included in HAL's "Have It All" Package. Q I find some of the wording on my Express Docs is too small on the screen to read comfortably. The plan can be activated on any device but only one device can be actively connected at a time. You can also choose from a variety of group activities such as cooking and computer classes, basketball, volleyball, bridge and board games to name a few. Shop There are three packages available, all with varying levels of data available: Social - allows you to access popular social sites and apps, but may not allow for streaming or audio/video calls - $14.99/day If you have questions regarding tendering procedures while on board, please speak with the Guest Services Manager. You agree to surrender alcoholic beverages that are purchased duty free from the ship's gift shop, or at ports of call, to Holland America Line, which will be delivered to your stateroom just prior to disembarking the voyage. Carnival Cruise Line Carnival Cruise Line offers three different internet plans. All staterooms are equipped with standard U.S. 110 AC and European 220 AC outlets. For guests with food intolerances or allergies that are not life-threatening, please contact our Ship Services Department at (800) 541-1576. You may review your air itinerary by logging into My Account or Manage My Bookings at www.hollandamerica.com. 10 Best Cruise Lines for Gluten Free Food, Code Bravo: Lessons Learned during a Cruise Ship Fire, 20 Best Cruise Blogs to Follow Today [2023]. A common question people ask is if they will be able to work a bit from the ship, i.e. Your stateroom keycard will be delivered to your stateroom. Additionally, their packages range from 250 MB to 3 GB. While not a full-service hospital, the Medical Center is well equipped to handle most emergencies and routine medical procedures. No sharing is permitted. Be sure to keep your documents on your person or in your carry-on bag so you can access them easily. Please verify the spelling of your full name and date of birth to make sure it matches the identification document that you will be presenting at the airport, for example your passport or driver's license. Holland America Line is not responsible for airline schedule changes. If your service animal is denied the right to leave the ship in a specific port of call, the staff and crew will work with you to determine what actions may be possible to allow you to visit the port without your service animal. On the return trip, Bags VIP luggage delivery can deliver your luggage from baggage claim at your destination airport to your home or hotel, just like the service delivered your bags to the ship when you arrived. In most cases this is paid by each guest upon check-in and may have to be paid in the local currency. Please note: For credit card payments made in Australian Dollars (AU$), a charge of 1.1% will be applied. You can get discounts on the packages if you purchase them before boarding, or when adding multiple devices because each package is attached to a certain device, so youd need a separate package for each device you wish to access the internet. Summer temperatures in Fairbanks and other parts of the Interior often reach 70 and 80 degrees Fahrenheit. Guests who are unable to care for their basic needs (e.g. If, due to any cause beyond our control, we are unable to arrange for air travel or the air travel we arrange is unavailable or otherwise fails to materialize, to the extent permitted by applicable law, our sole liability will be limited to refunding the air price paid to us. The original schedule and airfare may no longer be available, and a new reservation may need to be created at the current available price.

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